Zenobia Montesanta operates zenobiasl.com and provides career development services focused on marketing automation. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our platform, enroll in our programs, or use our services.

This policy applies to all users of our website, participants in our learning programs, and anyone who provides personal information to us through various touchpoints. We are committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable Australian privacy laws.

By using our services or providing us with your personal information, you consent to the collection and use of your information as described in this policy. If you do not agree with any part of this policy, please do not use our services.

We collect various types of information to provide and improve our career development services. The information we collect includes:

We use your personal information for various purposes related to our career development services and business operations:

• Delivering personalized learning experiences and career development programs
• Processing enrollments, managing accounts, and handling billing inquiries
• Providing customer support and responding to your questions or concerns
• Sending program updates, educational content, and relevant communications
• Improving our services based on user feedback and usage patterns
• Conducting research to enhance our curriculum and teaching methods
• Complying with legal obligations and protecting our legitimate business interests
• Marketing our services to you where you have provided consent

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in specific circumstances:

We implement comprehensive security measures to protect your personal information from unauthorized access, use, or disclosure:

• Encryption of data both in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing of our systems
• Access controls limiting data access to authorized personnel only
• Secure data centers with physical and environmental protection measures
• Regular staff training on data protection and privacy best practices
• Incident response procedures for potential security breaches

Your personal information is primarily stored on servers located in Australia. When we use international service providers, we ensure they provide adequate protection for your data through appropriate safeguards and data transfer mechanisms.

Under Australian privacy law, you have several rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may need to verify your identity before processing your request. Some requests may be subject to legal or contractual restrictions.

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized services. We use several types of cookies:

• Essential cookies required for basic website functionality and security
• Performance cookies that help us understand how visitors use our site
• Functional cookies that remember your preferences and settings
• Marketing cookies used to deliver relevant advertisements (with your consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website. We provide detailed information about our cookie usage and options to manage your preferences through our cookie banner when you first visit our site.

While we primarily store and process your data within Australia, some of our service providers may be located overseas. When we transfer your personal information internationally, we ensure appropriate safeguards are in place:

• We only transfer data to countries with adequate privacy protection or under appropriate safeguards
• Service providers are contractually bound to protect your information according to Australian privacy standards
• We conduct due diligence on international partners to verify their data protection capabilities
• Regular monitoring ensures ongoing compliance with our privacy requirements

Countries where your data may be processed include the United States and European Union member states, all of which have been assessed as providing adequate protection for personal information.

Our services are designed for adults seeking career development in marketing automation. We do not knowingly collect personal information from individuals under 18 years of age without parental consent. If you believe we have inadvertently collected information from someone under 18, please contact us immediately so we can take appropriate action to remove such information.

Parents and guardians who wish to review, modify, or delete their child's personal information should contact us directly. We are committed to protecting children's privacy and will work with families to address any concerns promptly.

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:

• Post the updated policy on our website with a new effective date
• Send notification to registered users via email
• Provide a summary of significant changes where appropriate
• Allow a reasonable period for you to review the changes before they take effect

We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.